Jennifer Richardson <p>Under our 7 day money back guarantee, if you are not happy with your goods we will provide you with a full refund providing that goods are returned within 7 days in the condition sent by Royal Mail Recorded Delivery. We cannot accept the return of earrings unless they are faulty or rings that have been engraved, specially made or resized to fit.</p> <p>Returns Procedure.</p> <p>- If you wish to arrange a return please email us on jennifer@keilltrading.co.uk to obtain a<br /> returns authorisation number. (If the item has been damaged in transit please describe what damage has occurred)</p> <p>- Fill out the required information on the returns form, including your order ID and returns number.</p> <p>- Send the item back to us and obtain proof of postage</p> <p>- We will then either refund or exchange your item, depending on what the you have requested.</p> <p>If you have any questions regarding our returns policy or would like to obtain a returns number please email us at jennifer@keilltrading.co.uk</p> 2009-09-01T12:02:01+01:00 returns-information 3463022 2009-09-01T12:02:01+01:00 320412 2009-09-01T12:02:01+01:00 Under our 7 day money back guarantee, if you are not happy with your goods we will provide you with a full refund providing that goods are returned within 7 days in the condition sent by Royal Mail Recorded Delivery. We cannot accept the return of earrings unless they are faulty or rings that have been engraved, specially made or resized to fit. Returns Procedure. - If you wish to arrange a return please email us on jennifer@keilltrading.co.uk to obtain a returns authorisation number. (If the item has been damaged in transit please describe what damage has occurred) - Fill out the required information on the returns form, including your order ID and returns number. - Send the item back to us and obtain proof of postage - We will then either refund or exchange your item, depending on what the you have requested. If you have any questions regarding our returns policy or would like to obtain a returns number please email us at jennifer@keilltrading.co.uk